1. We reserve the right to decline your application at our absolute discretion and without entering into correspondence about the decision.
2. Exhibitors and Traders shall indemnify the organisers against all claims, damages or expenses whatsoever, resulting from the their exhibits.
3. The organisers accept no responsibility for the death, injury or loss to any exhibitor, trader or their staff, or for damage to any property owned or used by the exhibitor/trader or their staff.
4. Every attempt will be made to meet your requirements but no absolute guarantees can be given.
5. Awaken reserves the right to remove any material that is deemed offensive or inappropriate by the Ground Level Executive Team or their appointed management.
6. All stand personnel must adhere to any instructions given by the Management
7. All electrical equipment must be either under 12 months in age or carry a current EET (PAT) Test certificate. This will be inspected upon setting up your stand.
8. No generators will be allowed on-site.
9. No food or drink may be sold from any Trade or Exhibition Stand.
10. All stands must aim to be ready for 11:30am Friday 27th August and must be clear of site by 10am Tuesday 31st August, last session ending 6:15pm Monday 30th August.
11. All stand personnel must wear a badge indicating their name and organisation. This must be arranged by the organisation they are representing, not by Ground Level administration.
12. Ground Level may use photography, videography or other media to promote the event. This material may or may not feature any trader, exhibitor or participant. The exhibitor/trader gives permission for Ground Level to use this material as it see’s fit including material featuring it's staff or agents.
13. Awaken makes no guarantees of footfall around the marketplace, nor can it guarantee sales made on stands. Awaken reserves the right to close the area at its discretion.
14. Awaken will not tolerate communication or viewpoints at the event that are illegal, extremist, promote hatred or endorse violence and oppression, if we receive evidence or reports that these boundaries have been breached we will take this very seriously and consider if organisations are fit to be a part of the event in the future.
15. For trade stands who choose to pay by pitch fee and commission the commission is charged in excess of the pitch fee and is not deductable.

    Where commission is applicable takings should be reported to the event organisers within 10 days of the close of the event, once an invoice is issued for commission it is due on receipt.

    It will be assumed the commission figures provided are inclusive of VAT as such our invoice calculation will include VAT. If a calculation is provided where VAT is exluded from the commission then this should be reported to the event organisers.

    Traders selling on commission must use a suitable till to record sales and be able to produce a sales report if requested by the organisers

    Traders found to be incorrectly declaring takings for commission may be liable for legal actions

16. For organisations making an application under the 'Equip & Advance Stands' initiative Ground Level makes no guarantee of stand availability or pricing, your application will be considered and may be countered by a proposal of what Ground Level deems acceptable at the time depending on stand availability, the diversity of organisations already confirmed and the financial capacity to reduce prices. 
17. All organisations agree to be bound by these terms, the cancellation terms for both marketplace and advertising bookings. Oragnisation and their agents also agree to abide by Awaken's Camping and site rules.

General
1. We reserve the right to decline your application at our absolute discretion and without entering into correspondence about the decision.
2. Advertisers shall indemnify the organisers against all claims, damages or expenses whatsoever, resulting from the advertising or their exhibits on the showground.
3. The organisers accept no responsibility for death, injury or loss as a result of their particular property owned or used by the advertiser or his agent or his servant at the showground.
4. Every attempt will be made to meet your requirements but no absolute guarantees can be given.
5. Awaken reserves the right to remove any advertising material that is deemed offensive or inappropriate by the Ground Level Executive Team or their appointed management.
6. Awaken will not tolerate communication or viewpoints at the event that are illegal, extremist, promote hatred or endorse violence and oppression, if we receive evidence or reports that these boundaries have been breached we will take this very seriously and consider if organisations are fit to be a part of the event in the future.

 Digital Advertising
• All videos must be submitted by 1st August 2027 to guarantee inclusion.
• Videos and images should be formatted to a 16:9 ratio.
• Videos and images should be 1920x1080 full HD resolution
• Files should be QuickTime .mov or .mp4 files (although we can reformat them if needed)
• Files can be delivered via Google drive or a file transfer site such as wetransfer.com

Banners
• Banners will be displayed on our booking in lanes, these should be printed on appropriate external banner material and be suitable to be fixed to a 2m fence panel.
• Awaken except no responsibility for damage, loss or theft of any banner while displayed on the showground.
• Awaken reserves the right to remove any banner at any given point if it infringes health and safety requirements.
• All banners will be put in position by the Awaken Site Team and should be delivered to site between the 24th – 25th August 2027, FAO Steph Sargent, Awaken 2027, Gate 3, Tillbridge Lane.

Flyers/ Programme Adverts
• Flyers will be placed in every delegate bag which is distributed to every car/ Day delegate on arrival. Flyers can be up to A5 size. Final content is subject to approval by the Ground Level Team
• All adverts must be submitted by 1st June 2027 and all flyers should be delivered to site between the 24th – 25th August 2027, FAO Steph Sargent, Awaken 2027, Gate 3, Tillbridge Lane.

Cancellations are subject to a 7 day “cooling period” where 100% refund is available, this applies only to bookings made before 31st July. After 7 Days the following structure will apply to cancellations: 

Between 1st-31st July 2027 – 50% Cancellation fee applies

After 31st July 2027 – No refunds

All Cancellations must be in writing either by email or post and include full details of booking. Refunds may take up to 30 days to process.